Forum Title: Broken window latch
I have a Pella house window (probably 40 years old) which won't open. I can slide a putty knife around it except for the area behind the lock. I took out the screws on the lock and I think the spring which pushes the lock into the upper window is broken. The lock will not come off. How can I get this lock off to replace it?
Category: Windows & Doors Post By: LYNN SCHNEIDER (Newark, NJ), 01/11/2019

mgs2253, Welcome to the forums. Either way would work, but replacing the outside stop would be easier.

- BETTY THOMAS (Broken Arrow, OK), 02/25/2019

Thank you very much for your reply. I got out my tools to begin and discovered that I could take off the inner pane of the top window to make more room for sawing. This exposed the screws holding in the strike plate in the top window. Once I removed those the entire lock mechanism could be easily removed. I was correct that the latch was stuck locked into the strike plate. I had already talked to a local hardware store and the local Pella store who could not help me. Thank you for getting me on the right track!

- A. O. Smith (Albany, NY), 02/01/2019

You're welcome, glad to hear all is well.

- CAROLYN RAMIREZ (Dothan, AL), 02/04/2019

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